What traumatic event does Zitkala-Sa describe at the school?

The forcible cutting of her long hair

Why was the cutting of her hair so humiliating to Zitkala-Sa?

Among her people, shingled hair was worn by cowards and mourners

Why is staffing important?

It discovers competent personnel, ensures higher performance, growth, optimum use of human resources and job satisfaction.

List the steps in the staffing process.

Estimating manpower, recruitment, selection, placement and orientation, training, appraisal, promotion and compensation.

Differentiate recruitment and selection.

Recruitment searches and attracts applicants (a positive process); selection chooses the best (a negative process).

Name any two external sources of recruitment.

Advertisement and campus recruitment (also employment exchange, placement agencies, web publishing).

What are the main stages of the selection process?

Preliminary screening, tests, interview, reference checks, selection decision, medical exam and job offer.

Differentiate training and development.

Training improves skills for a specific job; development is the all-round growth of the employee for future roles.

Distinguish on-the-job and off-the-job training.

On-the-job training is given at the workplace (apprenticeship); off-the-job is given away from work (vestibule, lectures).

State one benefit of training to an organisation.

It reduces wastage and accidents and improves productivity and morale (also lowers supervision needs).

Staffing

Q: Define staffing.

Staffing is filling and keeping filled the positions in the organisation structure with competent people.

Class 12 Business Studies · Business Studies Part I · Chapter 6

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Summary

Staffing is the management function of filling and keeping filled the positions in the organisation structure with the right people. It is concerned with human resources and is sometimes described as human resource management, covering recruitment, selection, training, development, appraisal and compensation. Staffing is important because it helps discover competent personnel, ensures higher performance, ensures continuous survival and growth, optimises the use of human resources and improves job satisfaction and morale. The staffing process has steps: estimating manpower requirements, recruitment, selection, placement and orientation, training and development, performance appraisal, promotion and career planning, and compensation. Recruitment is the process of searching for prospective employees and stimulating them to apply; its sources are internal (transfers and promotions) and external (direct recruitment, casual callers, advertisement, employment exchange, placement agencies, campus recruitment, recommendations, web publishing). Selection is the process of choosing the best candidates from the applicants and involves stages such as preliminary screening, tests, the employment interview, reference and background checks, the selection decision, medical examination, the job offer and the contract of employment. Training is the process of increasing the knowledge and skills of an employee for a particular job, while development is the broad growth of an employee for future responsibilities. Training methods are on-the-job (apprenticeship, internship, induction) and off-the-job (vestibule training, lectures, conferences). Training benefits both the organisation and the employees.

Meaning and importance of staffingStaffing processRecruitment and its sourcesSelection processTraining and developmentMethods of training

Key terms

Staffing

Filling and keeping filled the positions in the organisation with the right and competent people.

Recruitment

The process of searching for prospective employees and stimulating them to apply for jobs.

Selection

The process of choosing the most suitable candidates from among the applicants.

Training

Increasing the knowledge and skills of an employee for doing a particular job.

Development

The broad growth of an employee's personality and ability for future responsibilities.

Internal source

Filling vacancies from within the organisation through transfers and promotions.

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Staffing is the function of:

Flashcards & interactive practice

Staffing

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Summary

Key terms

Extra questions & answers

Practice quiz · Staffing

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