Checked 28 September 2026. From Veeva's 2026 Certification Program and Policy Guide, its certification FAQ and the six exam guides on sale 28 September 2026. Veeva reserves the right to change item types.
Veeva's certification exams do not behave like the four-option tests most people in India have practised on. They run on Caveon's Scorpion engine through the Veeva Training Portal and can include any of three item types (Veeva may add others; the mix can vary), one of which — Discrete Option Multiple Choice (DOMC) — shows you one option at a time and locks each answer. They are also open book on the resources each exam guide names, with no negative marking and no numeric score at the end. This guide explains each rule from Veeva's own documents and turns them into a time plan. (You need a Veeva customer, partner or employee email to sit at all — see the eligibility guide.)
Program and Policy Guide 2026, pp.6–8; certification FAQ; exam guides.
The three item types
| Item type | What you see | Can you go back? | How it scores |
|---|---|---|---|
| Single-select multiple choice | A problem and a list of options; choose one | Yes — flag, revisit and change before submitting | Credit only for the one correct option |
| Multiple-select multiple choice | A problem and a list; choose two or more (the number required is specified) | Yes — flag, revisit and change | Credit only if you select all correct options and none of the incorrect ones; no partial credit |
| Discrete Option Multiple Choice (DOMC) | A problem, then one option at a time in random order; answer Yes or No to each | No — each Yes/No locks immediately | One point for each correct decision. When the item ends, Veeva's sources differ: "when all options have been presented" (policy guide) vs "when the necessary number of options has been presented" (FAQ) |
From the Program and Policy Guide 2026 (pp.7–8) and the certification FAQ. Veeva says the number of options a DOMC item presents "will vary and remain undisclosed for security reasons", and that it may introduce other item types.
How DOMC changes your technique
In a normal multiple-choice item you compare options against each other and eliminate. DOMC removes that: you never see the full list, and you must judge each option on its own merits — "Is this statement a correct answer to the problem? Yes or No." You cannot count on seeing a better option later — Veeva's FAQ says the number of options shown varies and is undisclosed, though its policy guide says an item ends when all options have been presented — and you cannot change a Yes after a later option looks better. Veeva describes the format as a security tool that deters test fraud and "reduces the effectiveness of test-taking strategies".
A DOMC routine that follows Veeva's rules
- Read the problem fully before the first option appears in your mind as "the answer". Decide what a correct answer must contain.
- Judge each option against that standard alone: true and responsive to the question → Yes; anything else → No.
- Do not hold back a Yes hoping for a better option: each decision is scored separately.
- Once you answer, move on. The item cannot be revisited, so a DOMC item is not a candidate for your review pass.
- Use the open-book resources before you commit, not after: once the option is locked, looking it up changes nothing.
Our technique, built on the navigation and scoring rules in Veeva's FAQ.
Scoring: no negative marking, no numeric score
Veeva's scoring rule is simple: it counts correct answers and checks whether the total is above the passing score for that exam. "There is no penalty for incorrect answers, and no points are deducted for questions left blank." So never leave a single- or multiple-select item unanswered — a guess can only help. At the end you get an immediate provisional Pass or Fail and a breakdown by domain showing where you met the standard and where more study is needed; there is no per-question feedback. The result stays provisional for 7 days, during which Veeva may review for cheating; after that it becomes final.
| Rule | Official value |
|---|---|
| Result | Immediate provisional Pass or Fail, with feedback by domain |
| Provisional period | 7 days, then final |
| Disqualification notice | Within 7 business days |
| Penalty for wrong or blank answers | None |
| Accommodation requests | certifications@veeva.com, at least 30 days before the exam |
| Language | English only |
Where other pages get this wrong
Veeva exams are not a fixed "65% pass" test and do not show a score.
Commonly published instead: "Passing score: around 65%" and "online proctored exam" (a training institute's page).
Veeva publishes no pass mark for any exam and has discontinued numeric scores "for all exams". Its guide says exams "may be delivered in non-proctored or online proctored environments", and Veeva "may also opt to hold in-person testing sessions" — so proctoring is not a fixed feature.
Open book: what is allowed and what is not
| When and what | Allowed? |
|---|---|
| Recommended training and resources listed in your exam guide (for Vault Platform Administrator: the VPTF course material, Vault Help, Veeva Knowledge Base) | Yes |
| Any resource not named in the exam guide | No |
| AI sites, exam-cheating sites, other people | No — named in the honour policy |
| Writing or copying notes of exam content, photographing screens | No |
| Before the exam: brain-dump sites or sellers of "real exam questions" | No — an exam violation that can revoke credentials permanently |
| After the exam: discussing exam content with anyone | No |
From the exam guides ("Open Book Exam Format") and the Program and Policy Guide 2026 honour policy and exam violations (pp.9–10). You must accept the honour policy before the exam starts.
Open book is not the same as easy. Every exam guide adds: "However, careful time management is critical." With about two and a half minutes per item, you can afford to look up a few things, not everything. The skill being tested is knowing Vault well enough to answer most items from memory and knowing exactly where in the Help site your guide names to confirm the rest: Vault Help for the Platform exam, Vault Help plus Vault CRM Help for Vault CRM, Veeva Clinical Data Help for EDC and DQS, Veeva Quality Help for Quality. Before the exam, bookmark the relevant sections for each domain and practise finding things quickly.
Every exam's length
| Exam | Items | Minutes | Minutes per item (our arithmetic) | Seconds per item (our arithmetic) |
|---|---|---|---|---|
| Vault Platform Administrator | 50 | 120 | 2.4 | 144 |
| Vault CRM Administrator | 50 | 120 | 2.4 | 144 |
| Veeva DQS Clinical Data Programmer | 50 | 120 | 2.4 | 144 |
| Veeva EDC Study Builder | 40 | 100 | 2.5 | 150 |
| Vault CRM Associate | 40 | 100 | 2.5 | 150 |
| Veeva Quality Associate | 40 | 100 | 2.5 | 150 |
Item counts and times from each exam's guide. Veeva's FAQ confirms that all certification exams are now timed.
Our arithmetic on Veeva's published formats.
Pacing calculator for an open-book Veeva exam
Pick your exam and how many minutes you want to keep back for a final pass over flagged multiple-choice items. The calculator gives your time per item and a checkpoint for the halfway mark.
Our arithmetic on Veeva's published item counts and times. DOMC items cannot be revisited, so review time only helps with single- and multiple-select items.
| Review kept back | 50 items / 120 min | 40 items / 100 min |
|---|---|---|
| 0 min | 144 s per item | 150 s per item |
| 10 min | 132 s per item | 135 s per item |
| 20 min | 120 s per item | 120 s per item |
The same arithmetic as the calculator, for a few common reserves. We suggest about 10 minutes: enough to revisit flagged single- and multiple-select items, not so much that you rush DOMC decisions.
Before you click Start
Checklist
- You cannot preview the exam: the attempt starts as soon as you launch it and accept the agreement.
- Have your open-book resources ready and logged in before you launch — searching for a login mid-exam costs minutes.
- Read the Scorpion demonstration Veeva links from its guides so the DOMC screen is not a surprise.
- Accommodations must be requested at certifications@veeva.com at least 30 days before your intended exam date.
- All exams are in English only.
- Your digital badge arrives by email from Accredible after a pass; check spam if it does not.
From the Program and Policy Guide 2026 and the certification FAQ.
If you fail: retakes and challenges
| Situation | Rule |
|---|---|
| First fail (certification exam) | Wait 7 days; buy the exam again |
| Second fail | Wait another 7 days; buy again |
| Third fail | Contact Veeva for permission; a fourth attempt must be requested within 6 months of your original exam date |
| Maintenance exam fail | Wait 24 hours; first retake is free; after two fails contact Veeva |
| A question you think is wrong | Email certifications@veeva.com; Veeva will not say whether you answered it correctly |
From the Program and Policy Guide 2026 (retakes p.8, exam content feedback p.12). The Vault Platform Administrator guide words the limit as "a total of three attempts"; the policy guide allows a fourth on request — both are shown here.
Practise it, don't just read it
Timed topic quizzes build the habit of answering from memory and checking only what you must.
The ProSyllabus Veeva Vault library has 13 quizzes of 10 questions, all for the Vault Platform Administrator exam: objects and fields, object relationships and data integrity, document types, UI, layouts and search, users, groups and security profiles, the security model and e-signatures, applying the security model, document lifecycles, object lifecycles and workflows, lifecycle states and actions, reports and dashboards, configuration migration, and data loading and troubleshooting. They are written from public Vault documentation and are not Veeva exam items. There are no Vault CRM, EDC, DQS or Quality quizzes yet.
What is DOMC in the Veeva exam?
Discrete Option Multiple Choice: the problem is shown with one option at a time in random order, you answer Yes or No to each, each answer locks, and you earn one point for each correct decision.
Can I go back to a DOMC question?
No. Once you answer Yes or No the response is locked. Single- and multiple-select items can be flagged and revisited.
Is there negative marking in Veeva exams?
No. Veeva says there is no penalty for incorrect answers and no points are deducted for blanks.
Do multiple-select questions give partial credit?
No. You must select all of the correct options and none of the incorrect ones.
Is the Veeva certification exam open book?
Yes, on the recommended training and resources listed in each exam guide. Any other resource, including AI sites and other people, is forbidden.
Is the Veeva exam proctored?
Veeva says exams may be delivered in non-proctored or online proctored environments, and it may hold in-person sessions. It does not say which applies to a given candidate.
How much time do I get per question?
About 144 seconds on the 50-item, 120-minute exams and 150 seconds on the 40-item, 100-minute exams, before any review time (our arithmetic).
Will I see my score?
No numeric score. You get an immediate provisional Pass or Fail and feedback by domain; it becomes final after 7 days.
Are Veeva exams available in Hindi?
No. All Veeva certification exams are in English only.
Can I use practice questions from dump sites?
No. Veeva lists using materials from brain-dump sites or sellers of exam questions as an exam violation that can lead to permanent ineligibility.
Sources
- official — Veeva — Certification Program and Policy Guide 2026 (PDF)
- official — Veeva Education Services — Certification (products, prices, FAQ)
- official — Veeva — Vault Platform Administrator Certification Exam Guide (PDF)
- official — Veeva — Vault CRM Administrator Certification Exam Guide (PDF)
- official — Veeva — Vault CRM Associate Certification Exam Guide (PDF)
- official — Veeva — EDC Study Builder Certification Exam Guide (PDF)
- official — Veeva — DQS Clinical Data Programmer Certification Exam Guide (PDF)
- official — Veeva — Quality Associate Certification Exam Guide (PDF)
- reported — igmGuru — Veeva training page (reported; see corrections)
official = a document published by the conducting body. reported = a news or coaching site we could not check against an original. Where sources disagree this page says so rather than picking one.
