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APS Integrated Leadership System (ILS) Explained for Job Applicants

The APS Integrated Leadership System capabilities by level, what selection panels assess, and how to use the ILS profiles when you prepare written exercises and interviews.

Updated 14 hours agoAustralia · Public Service · Graduate Programs
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APS Integrated Leadership System (ILS) Explained for Job Applicants

Checked 7 November 2026. The ILS text quoted here is from the APSC's ILS pages as archived between January and March 2026 (each source gives its capture date); the APSC dates them 3 and 4 June 2021, and they describe a framework launched in July 2004. The APSC says the profiles complement agency-specific capabilities and individual job requirements. Our advice: follow the job ad, role description and information pack for each role.

The Integrated Leadership System (ILS) is the Australian Public Service Commission's capability framework: a set of capability descriptions and behaviours for every APS level, from APS 1 to Senior Executive Service Band 3. The APSC says it "provides capability development guidance for individuals and agencies in the form of descriptions and behaviours for all levels in the APS". For APS 1 to APS 6 it is built around five capability clusters: supports strategic direction, achieves results, supports productive working relationships, displays personal drive and integrity, and communicates with influence.

The ILS is a development tool, not a selection rulebook: the APSC says the profiles "do not contain any mandatory requirements". It also says the profiles complement agency-specific capabilities and individual job requirements, and at least one agency, the Australian Federal Police, suggests that its applicants can use its table of AFP bands to APS classifications to decide which ILS profile to open. Below: the clusters and their capabilities, how the descriptions step up from APS 3 to APS 6 (including the starting levels and possible progression that Finance and Defence describe for their graduates), what selection panels assess, and how to use the profiles when you prepare a pitch, a written exercise and an interview. Independent practice – not affiliated with the APSC or any department. The two worked answers below are original ProSyllabus examples, not APSC or agency material.

5 clusters
For APS 1-6: supports strategic direction, achieves results, supports productive working relationships, displays personal drive and integrity, communicates with influence
20 capabilities
Inside those five clusters at APS 1-6 (four, four, four, five and three)
APS 1 to SES B3
The levels the ILS describes, one profile per level
July 2004
When the APSC launched the ILS, expanding the Senior Executive Leadership Capability (SELC) framework

APSC ILS guide for APS 1-6 employees (clusters and capabilities) and ILS guide (launch date), Internet Archive copies of January 2026.

Key facts

FactDetailSource
What it isThe APSC's capability framework for the APS: capability descriptions and behaviours for each level, plus tools for development planningAPSC ILS overview
Who made it, and whenThe APSC developed the ILS and launched it in July 2004. It expanded the Senior Executive Leadership Capability (SELC) framework, which had been the selection criteria for the SESAPSC ILS guides
Levels coveredAPS 1 to APS 6 (in the guide for APS 1-6 employees), and EL1 to SES Band 3 (in the original guide)APSC ILS guides
StructureFive capability clusters, each split into capabilities with a description and behavioural indicators per levelAPSC ILS guide for APS 1-6; APS 4 profile
Is it mandatory?No. The APSC says the profiles do not contain any mandatory requirements, and that agencies may apply the pathway differently by size and locationAPSC ILS overview
How it buildsCumulative: behaviours at one level become the "floor level" for the levels aboveAPSC ILS overview; guide for APS 1-6
Where applicants meet it (an example)AFP says applicants preparing a pitch, résumé or interview examples could map the AFP band of the role to an APS classification, open that ILS profile, and choose examples that show the behavioural indicators for the criterionAFP Work level standards

The five ILS capability clusters at APS 1-6

Each cluster holds three to five capabilities. The names below are the APSC's; the right-hand column is our one-line reading of each cluster.

ClusterCapabilities (APSC)In one line (ours)
Supports strategic directionSupports shared purpose and direction · Thinks strategically · Harnesses information and opportunities · Shows judgement, intelligence and commonsenseYou know why your work matters, find the right information and reach conclusions from evidence
Achieves resultsIdentifies and uses resources wisely · Applies and builds professional expertise · Responds positively to change · Takes responsibility for managing work projects to achieve resultsYou plan, finish what you start, adapt when things change and keep records
Supports productive working relationshipsNurtures internal and external relationships · Listens to, understands and recognises the needs of others · Values individual differences and diversity · Shares learning and supports othersYou work well with clients and colleagues, include people and help others learn
Displays personal drive and integrityDemonstrates public service professionalism and probity · Engages with risk and shows personal courage · Commits to action · Promotes and adopts a positive and balanced approach to work · Demonstrates self awareness and a commitment to personal developmentYou act with integrity, own mistakes, take initiative, stay calm and seek feedback
Communicates with influenceCommunicates clearly · Listens, understands and adapts to audience · Negotiates confidentlyYou write and speak clearly for your audience and handle disagreement without making it personal

The names change at Executive Level

From EL1 up, the APSC uses the original cluster names: shapes strategic thinking, achieves results, cultivates productive working relationships, exemplifies personal drive and integrity, and communicates with influence. Capability names differ too. In our comparison, where the APS 1-6 pathway has "Thinks strategically" and "Shares learning and supports others", the EL1 profile has "Focuses strategically" and "Guides, mentors and develops people". If you are applying at an APS level, read the APS-level profile; the EL profiles are for Executive Level roles.

The box below starts the free sample of our APS and DFAT graduate program practice test in our test player. Its questions are original ProSyllabus practice items, not APSC or agency material.

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How the ILS steps up from APS 3 to APS 6

Starting levels differ between programs. The Department of Finance's graduates, for example, join as APS3 employees, and Defence's graduates commence at APS level 4 equivalent; both programs describe ways to progress further. Start with the profile for the level in your job ad, then read the next one or two up. Programs, levels and stages for each agency are in the APS graduate programs guide.

The table summarises selected parts of the APSC's descriptions for six capabilities where the change between levels is easy to see. Wording is shortened, and behaviours that carry over from the level before are mostly left out, so read each cell as "what is new or different here", not the full description.

CapabilityAPS 3APS 4APS 5APS 6
Thinks strategicallyContributes to the development of work plans and team goals; shows awareness of the implications of issues that may impact on own work objectivesContributes to the development of plans, strategies and team goals; identifies issues and problems that may impact on own work objectivesIdentifies broader influences that may impact on the team's work objectivesInitiates and develops team goals, strategies and work plans; identifies broader factors, trends and influences; considers the longer-term impact of own work and work area
Shows judgement, intelligence and commonsenseResearches and analyses information and makes recommendations based on evidenceUndertakes analysis and draws accurate conclusions based on evidence; thinks laterally, identifies and implements improved work practicesUndertakes objective, systematic analysis; identifies problems and works to resolve themAdds: recognises the links between interconnected issues; promotes improved work practices
Responds positively to changeEstablishes task plans to deliver objectivesEstablishes task plans and simple project plans with measurable milestonesEstablishes clear plans and timeframes for project implementation; responds in a positive and flexible manner to change and uncertaintyChanges from encouraging cooperation in coping with change to assisting others to adapt
Shares learning and supports othersMakes time for people and supports the contribution of others; understands and acts on constructive feedbackSame description as APS 3Identifies learning opportunities for others and delegates tasks effectively; provides constructive feedback; recognises and notes under-performance where appropriateChanges to: provides constructive and regular feedback; deals with under-performance promptly
Engages with risk and shows personal courageProvides accurate advice on issues; acknowledges mistakes and learns from themSame description as APS 3Provides impartial and forthright advice; justifies own position when challengedChallenges issues constructively and justifies own position when challenged
Negotiates confidentlyListens to and considers different ideas and discusses issues credibly and thoughtfully; identifies relevant stakeholdersIdentifies other people's expectations and concernsApproaches negotiations with a clear understanding of key issues; identifies relevant stakeholders' expectations and concerns; encourages the support of relevant stakeholdersAnticipates and identifies relevant stakeholders' expectations and concerns; presents persuasive counter-arguments

Two patterns run through the whole pathway. First, it is cumulative: the APSC calls the behaviours at one level the "floor level" for the levels above, so an APS 5 is still expected to do what the APS 3 profile describes. Second, our reading: APS 5 introduces more explicit responsibilities for supporting others' performance and securing stakeholder support, including delegating tasks, providing constructive feedback and noting under-performance. The APS 3 and APS 4 descriptions of "Shares learning and supports others" do not mention delegating or managing under-performance; an example of helping a colleague learn something can fit them, provided it answers the role's criteria.

The layers of complexity

The APSC's "layers of complexity" tool describes four aspects of complexity that increase as roles change:

AspectWhat changes (APSC)Most visible in
Future focusShifts from considering the longer-term implications of actions to developing a vision and direction for the futureSupports strategic direction
Breadth of contactStakeholder interactions become more frequent and the range of stakeholders increasesSupports productive working relationships
Breadth of impactShift occurs from an impact on one's self and the team, to an impact on a business unit, the whole organisation and then an impact on the whole of governmentSupports strategic direction; achieves results
Breadth of responsibilityClear shift in responsibility that develops from a responsibility for achieving individual and team outcomes to a responsibility for achieving organisation wide outcomesAchieves results

Our tip: when you choose an example, check it against these four aspects for the level you are applying for. A graduate example with one team, a few stakeholders and a result for that team is a sensible fit for APS 3 or 4; claiming whole-of-organisation impact from a student project usually reads as overreach.

The ILS, the APS Values and the job ad: what each one is

Keep three things separate when you prepare. The ILS describes capabilities; the APS Values, in section 10 of the Public Service Act 1999, describe the values of the APS; the job ad and role description set what this role needs. The six values themselves, with examples, are in our APS Values guide; this page does not repeat them.

ILSAPS ValuesJob ad and role description
What it isA capability framework from the APSC, level by levelSix values in section 10 of the Public Service Act 1999The agency's statement of what the role needs
Binding?No: the APSC calls the profiles a tool with no mandatory requirementsYes: the Code of Conduct says an APS employee must at all times behave in a way that upholds them (s13(11))Sets the requirements you are assessed against for that role
How they meetOne ILS capability, "Demonstrates public service professionalism and probity", includes adhering to the APS Values and Code of ConductNamed inside that ILS capability; the details are in our APS Values guideSets the job requirements; the ILS profiles complement agency-specific capabilities and those requirements
What to do with it (our advice)Read the profile for the level to see what "good" looks like thereShow them through your examplesAnswer exactly what it asks; put it first

What selection panels assess, and where the ILS fits

The APSC's Cracking the code guide says your application is assessed against the requirements of the job and compared with other applicants, and that in a typical recruitment process the selection panel rates your suitability for the job based on your application, your performance at interview, other activities such as a work sample test, and referee comments if sought. It does not tell panels to use the ILS, and the APSC says the ILS profiles complement agency-specific capabilities and individual job requirements. Do not assume the ILS is the panel's scoring sheet: follow the assessment requirements in the job ad and information pack, and use the ILS to understand what a capability looks like at a given level. The Australian Federal Police, for example, says its work level standards correlate with the ILS and, in an example, says applicants could map the role's AFP classification to an APS classification, open that ILS profile, read the relevant clusters and pick examples that show those behavioural indicators. Check the information pack for any agency-specific capabilities.

Where the capability words can show up at each stage (our reading of the APSC stages, not an APSC mapping):

StageWhat the APSC says happensWhere the ILS helps (ours)
Application or pitchShort-listing from your CV, application, statement or pitch; specific examples of what you did and achieved, with STAR as one structureChoosing examples that match the capabilities in the criteria, at the right level of complexity
Psychometric testsSometimes used; may include aptitude and/or personality tests, and may assess things like numerical reasoning, abstract thinking, problem solving, interpersonal style or time managementLittle: these test reasoning and style directly. Practise the test format instead
Work sample test, such as a writing exerciseInvolves doing exercises or activities similar to those required in the job, e.g. a writing exercise"Communicates clearly", "Shows judgement, intelligence and commonsense" and "Harnesses information and opportunities" describe what a good written answer does
InterviewBehavioural questions ("Tell us about a time when...") and hypothetical scenario questionsWork out which capabilities in the role's criteria your example shows, and use the profile for the level to check it is pitched right
Assessment centreJob simulations, role-playing and group discussions, assessed against the job requirements such as teamwork and interpersonal communication"Listens, understands and adapts to audience", "Negotiates confidently" and "Values individual differences and diversity" are visible in a group task
Referee checkReferee comments, if sought, are part of the ratingAFP says you can use its work level standards information to help your referees understand the position's requirements

Test formats and timings for each graduate stream are in the APS graduate aptitude test guide; one-way video interview timing is in the DFAT video interview guide.

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How to map a selection criterion to the ILS

The AFP gives this as an example for its own applicants: you could map the AFP classification to an APS classification, open that ILS profile, and pick examples that show its behavioural indicators. Below is our adaptation for any APS role, with our notes:

Mapping a criterion, step by step

  • Find the APS level of the role in the job ad (AFP roles: use AFP's table of AFP bands to APS levels).
  • Open the APSC's ILS profile for that level. Each profile gives, for every capability, a description and a longer list of behavioural indicators.
  • Match each criterion to one or two clusters. AFP's example: a criterion about "Communicating and working effectively with other people" points to Communicates with influence and Supports productive working relationships.
  • Read the behavioural indicators for those capabilities and note two or three that your own experience shows.
  • Pick the example (study, work, volunteering) that shows those behaviours most clearly, at the right breadth for the level, and write it up with a result.
  • Use the same notes to prepare interview examples and to brief your referees.

Built on AFP's "How to use this information in your application"; the order and notes are ours. Always follow the job ad first.

Using the ILS in a written exercise

In the APSC's words, a work sample test "involves doing exercises or activities similar to those required in the job, e.g. a writing exercise." The ILS descriptions are capability guidance, not a marking scheme for your exercise: follow the exercise instructions. What the APS 3 to APS 6 descriptions can give you is a picture of what good work looks like at that level:

What the ILS words suggest for a written task (our reading)

  • Communicates clearly: key points first, appropriate (at APS 5-6, "unambiguous") language, and a structure that is easy to follow.
  • Shows judgement, intelligence and commonsense: conclusions drawn from the evidence you were given, not from outside opinion.
  • Harnesses information and opportunities: consider the sources provided, select what is relevant, and say what matters and why.
  • Engages with risk and shows personal courage: at APS 5-6, advice that is "impartial and forthright", including the risks and the bad news.
  • Supports shared purpose and direction: tie your recommendation to the agency's stated goal in the task.

Our suggestions, not APSC or agency marking criteria. Follow the task instructions.

Using the ILS in an interview

The APSC describes behavioural questions, which ask about something you have done, on the principle that past behaviour is a good indicator of future behaviour, and hypothetical questions, which set a made-up work problem. Where the role uses ILS capabilities, the profile helps in two ways. Before the interview, it helps you pick examples that show the behaviours in the role's criteria. In the answer, it shows the level: the APS 4 description of Negotiates confidently includes "Identifies other people’s expectations and concerns", while APS 6 has "Anticipates and identifies relevant stakeholders’ expectations and concerns" and "presents persuasive counter-arguments". Describe what you actually did, at the level the role asks for.

Do not recite ILS phrases. Cracking the code says that, where possible, you should use actual, specific examples of what you have done, how well you did it, what you achieved, and how that relates to the job; use the framework to choose and shape examples, not as a script.

Two worked examples

One written criterion and one interview question, each mapped to the ILS and answered. Both are invented.

Worked example 1 · A selection criterion at APS 4

Criterion (invented): "Communicates clearly and works collaboratively with stakeholders to achieve results." The role is an APS 4 graduate position; the pitch limit is 750 words for all criteria.

  1. Map it: "communicates clearly" is a capability in Communicates with influence; "works collaboratively" sits under Listens to, understands and recognises the needs of others, in Supports productive working relationships; "achieve results" points to Achieves results.
  2. Read the APS 4 capability descriptions: "Confidently presents messages in a clear, concise manner"; "Shares information and ensures others are kept informed of issues"; "Works collaboratively and operates as an effective team member".
  3. Choose an example at APS 4 breadth: one team, a few stakeholders, a result for that team.
  4. Draft, in STAR form (about 90 words for this criterion): "In my final-year capstone, our team of five was building a report for a local council on library use (S). I was asked to coordinate with the council officer, who needed updates in plain English (T). I set up a fortnightly one-page update that led with decisions needed, kept the team's shared tracker current so everyone saw the officer's feedback, and rewrote our findings summary twice after testing it with a non-specialist friend (A). The council officer used our summary in a briefing to her manager, and our team met every milestone (R)."

What it shows: The actions show clear communication and keeping others informed; the result shows the work finished against its milestones (Takes responsibility for managing work projects to achieve results). The result is sized for APS 4: a team outcome and one stakeholder's use of the work.

An original ProSyllabus example. The people, facts and criterion are invented; it is not APSC or agency material.

Worked example 2 · A behavioural interview question at APS 5

Question (invented): "Tell us about a time you had to get agreement from people who wanted different things." The role is APS 5, so read the APS 5 capability description for Negotiates confidently: "Approaches negotiations with a clear understanding of key issues", "Identifies relevant stakeholders' expectations and concerns", "Encourages the support of relevant stakeholders".

  1. Situation and task, briefly: "As volunteer coordinator for a food relief charity, I had to set a new roster when two groups of volunteers wanted the same Saturday shift."
  2. Key issues first: "Before meeting them, I worked out what had to be true: we needed six people on Saturday and four on Wednesday, and neither group could lose its regulars."
  3. Expectations and concerns: "I spoke to each group lead separately. One group needed Saturdays because of weekday jobs; the other wanted Saturdays mainly because the shift finished earlier."
  4. Encouraging support: "I proposed that the second group take Wednesday, starting an hour earlier so the shift finished sooner while still covering every scheduled delivery. The charity manager approved it, and I offered that group first pick of Wednesday tasks. Both leads agreed, and I confirmed it in writing to everyone."
  5. Result and learning: "The new roster ran for the rest of the year with no gaps on either day. I learnt to ask why people want something before discussing what they want."

What it shows: The answer follows the three selected APS 5 description excerpts in order, without quoting them, and the result can be checked. At APS 3 or 4 the same story would fit with less emphasis on leading the negotiation.

An original ProSyllabus example. The people, facts and question are invented; it is not APSC or agency material.

Build your ILS evidence bank

My ILS examples

Before applications open, have at least one real example for each cluster, sized for the level you are applying for. Tick each one when you can tell it in STAR form in about a minute.

0 of 10 done

Supports strategic direction (0/2)
Achieves results (0/2)
Supports productive working relationships (0/2)
Displays personal drive and integrity (0/2)
Communicates with influence (0/2)

Ticks are saved only in this browser on this device.

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Answer 4 questions against the clock, like the real exam. You then see the right answer, the reason and your time on each. About 5 minutes · free · no sign-in.

4 questions to answer

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Your result shows how long each question took you.

Common mistakes

MistakeWhy it mattersFix
Treating the ILS as the selection criteriaThe APSC calls it a guide with no mandatory requirements; you are assessed against the job's requirementsAnswer the job ad first; use the ILS to understand the level
Reading the wrong levelThe descriptions change by level; EL profiles are for Executive Level rolesUse the profile for the level in the ad, then the next one up
Pasting ILS phrases into answersCracking the code tells you to give specific examples of what you did, how well you did it and what you achievedShow the behaviour in your example; let the panel recognise it
Overstating breadth of impactThe aspects in the APSC's layers of complexity increase as roles change; claims that do not fit the example weaken itSize the result to the team or stakeholders you actually affected
Confusing the ILS with the APS ValuesThe values are set by the Public Service Act; the ILS is a capability guidePrepare both: capability examples, and examples that show the values
Ignoring agency frameworksThe ILS profiles complement agency-specific capabilities and individual job requirementsRead the information pack and any agency capabilities before the ILS

Frequently asked questions

What is the APS Integrated Leadership System?

The ILS is the Australian Public Service Commission's capability framework. It describes the capabilities and behaviours expected at each APS level from APS 1 to SES Band 3, and includes tools for development planning. The APSC launched it in July 2004.

What are the five ILS capability clusters?

For APS 1 to APS 6, the five clusters are supports strategic direction, achieves results, supports productive working relationships, displays personal drive and integrity, and communicates with influence. From EL1 up they are shapes strategic thinking, achieves results, cultivates productive working relationships, exemplifies personal drive and integrity, and communicates with influence.

Is the ILS used in APS recruitment?

The APSC presents it as a development tool whose profiles do not contain mandatory requirements, and its Cracking the code guide says you are assessed against the requirements of the job. The ILS pages also say the profiles complement agency-specific capabilities and individual job requirements. The AFP, for example, says its applicants can use its table of AFP bands to APS classifications to decide which ILS profile to open when preparing.

Which ILS profile should a graduate read?

The one for the level in the job ad, plus the next level up to see where you are heading. Programs differ: Finance graduates join as APS3 employees; Defence graduates commence at APS level 4 equivalent.

What is the difference between the ILS and the APS Values?

The APS Values are set out in section 10 of the Public Service Act 1999, and the Code of Conduct says an APS employee must at all times behave in a way that upholds them. The ILS is a non-binding capability framework; one of its capabilities includes adhering to the APS Values and Code of Conduct.

What does "cumulative" mean in the ILS?

The APSC says behaviours identified at one level become the "floor level" for the levels above. An APS 6 is still expected to show the APS 3 behaviours, plus the new and more complex ones.

Is the "APS capability framework" the same as the ILS?

The ILS is the APSC's capability framework, with descriptions and behaviours for all APS levels. Its profiles complement agency-specific capabilities and individual job requirements, so also check the information pack for the role.

Sources

official = a document published by the conducting body. reported = a news or coaching site we could not check against an original. Where sources disagree this page says so rather than picking one.

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