Articles related to CAG Revenue Audit (RA) Examination on page 1 

<div style="background:#eef3fb;color:#303846;border:1px solid #c9d7ee;border-radius:12px;padding:14px 18px;margin:0 0 18px"><p style="margin:0;font-size:14px;line-height:1.6"><strong style="color:#171d29">Checked 27 October 2026.</strong> Facts are from the Rail Delivery Group's guidance note RDG-OPS-GN-080 (March 2026), Southeastern's published question bank and interview guidance, RSSB's December 2024 FAQ, The OPC's candidate guide and the Avanti West Coast and Northern pages, read between 23 and 27 Oct 2026. The worked answer, the preparation plan and the tips marked as ours are ProSyllabus advice. Each train company runs its own interviews and chooses its own questions.</p></div>

<p style="margin:0 0 16px;line-height:1.7"><strong>Train driver interview questions are mostly about your past behaviour and how you think: rule following, staying focused, communicating clearly, handling pressure and why you want the job.</strong> Most candidates meet two kinds of interview: the Multi-Modal Interview (MMI) in the national psychometric assessment, and the train company's own competency or Driver Manager Interview (DMI). Below are the questions by competency, taken from question banks the rail industry has published, and one fully worked STAR answer.</p>

<p style="margin:0 0 16px;line-height:1.7"><strong>Checked on 27 October 2026</strong> against the Rail Delivery Group's March 2026 guidance on line manager interviews for train driver selection, Southeastern's published question bank, RSSB's FAQ on the selection standard, The OPC's candidate guide and the train companies' own pages. Our own advice is labelled as ours. ProSyllabus is an independent study site. It is not part of RSSB, the Office of Rail and Road, The OPC or any train company, and nothing here is official test material.</p>

<div style="background:#f3f8f4;color:#303846;border:1px solid #cfe3d5;border-left:4px solid #1f7a45;border-radius:12px;padding:18px 20px;margin:18px 0"><p style="margin:0 0 6px;font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#1f7a45">Free · no sign-in</p><p style="margin:0 0 8px;font-size:18px;font-weight:700;color:#171d29;line-height:1.4">The interview is one part of the day: the attention tests come too</p><p style="margin:0 0 12px;line-height:1.6">The MMI sits inside the same RSSB assessment as the Group Bourdon attention test. Level 1 of our concentration trainer is free with no sign-in: three timed sheets, then your accuracy and your missed and wrong marks counted apart.</p><a href="/kits/group-bourdon-practice-test#play" style="display:inline-block;background:#ffffff;color:#1f7a45;border:2px solid #1f7a45;padding:9px 18px;border-radius:8px;text-decoration:none;font-weight:700">Play level 1 free</a><p style="margin:12px 0 0;font-size:13px;color:#5b6472">Independent practice by ProSyllabus. Not the official test, not a copy of it, and not produced or checked by RSSB, an assessment centre or a train company.</p></div>

The interviews in train driver selection, and when each happens

<p style="margin:0 0 16px;line-height:1.7">There is no single "train driver interview". The national selection standard, RSSB's RIS-3751-TOM, includes one interview, the <strong>MMI</strong>, which every candidate sits as part of the psychometric assessment. Each train company then adds its own interview with its driver managers or HR, and the order differs. The OPC, a registered assessment centre, says the usual next step after passing the tests and interview is <em>"a final interview with a manager or HR"</em>, and that some companies hold it before the tests instead.</p>

<p style="margin:0 0 16px;line-height:1.7">A note on the name: in train driver selection, <strong>MMI stands for Multi-Modal Interview</strong>, the term RSSB and The OPC use. Some pages call it a "multiple mini interview", which is a different format used in other fields; nothing in the rail sources we read describes a rotation of mini stations. The OPC says you fill in a form before the interview to think about which past experiences to talk about, and that your examples can come from work, home life, education or training, or your leisure interests.</p>

What assessors look for, and how answers are scored

<p style="margin:0 0 16px;line-height:1.7">No train company we read publishes its scoring sheet. The best public guide is the Rail Delivery Group's guidance note <strong>RDG-OPS-GN-080</strong>, "Line Manager Interviews for Train Driver Selection" (March 2026). It is written for interviewers and is advisory: RDG says compliance is at each company's discretion. Its question bank is organised mainly by the categories of the RSSB Non-Technical Skills Model, the skills a driver uses alongside technical knowledge.</p>

<p style="margin:0 0 16px;line-height:1.7">For scoring, RDG suggests a simple three-tier framework: <strong>not capable</strong> (no understanding shown; answers vague or unrelated to the skill), <strong>semi-capable</strong> (some understanding, but answers lack depth or consistency) and <strong>capable</strong> (clear, relevant examples that show a good grasp of the skill). It is a suggestion to interviewers, so your company may score differently, but it tells you what a strong answer looks like: relevant, specific and clearly about the skill asked.</p>

<p style="margin:0 0 16px;line-height:1.7">The MMI is marked against the national standard. The OPC says it gives out no scores, and that candidates who pass get no further feedback; if you fail the MMI, it can tell you <em>"which of the topic areas"</em> you were unsuccessful on, but not what you said that led to it.</p>

Train driver interview questions by competency

<p style="margin:0 0 16px;line-height:1.7">These are real questions, quoted from two published banks: RDG's strengths-based bank for train driver interviews (RDG) and Southeastern's core question bank for its candidates (SE). Your company may use other questions, but they cover the same skills. Read them as a list to prepare examples for, not as a script: Southeastern says you do not need to plan an answer to every question.</p>

<p style="margin:0 0 16px;line-height:1.7">Notice the four question types in the list; RDG describes each. <strong>Competency-based</strong> and <strong>behavioural</strong> questions ("Tell me about a time...") ask for a real example: answer with STAR. <strong>Situational</strong> questions ("Imagine...", "Suppose...") are hypothetical: say what you would do, step by step, and why. <strong>Strengths-based</strong> questions ("What helps you...", "What do you enjoy...") are about what energises you: RDG describes two frameworks for these. <strong>EPE</strong>: what energises you, how that energy sharpens your skills, and an example of a task in the role you are applying for where you would use it. <strong>SPIES</strong>: the strength, why it matters to you, its impact on your performance, an example task in the role, and how you keep the skills behind it sharp. If the question also asks for a past example, switch to STAR for that part. RDG says strengths-based questions can help younger applicants, career changers and neurodivergent candidates show their potential; your company may or may not use them.</p>

<div style="background:#ffffff;color:#303846;border:1px solid #e4e1d8;border-radius:12px;padding:18px 20px;margin:18px 0"><h3 style="margin:0 0 10px;font-size:17px;font-weight:700;color:#171d29">If you are neurodivergent or new to work</h3><ul style="margin:0;padding-left:20px"><li style="margin:6px 0;line-height:1.6">RDG's guidance was written partly because competency questions can disadvantage neurodivergent candidates and those with limited work experience, and it suggests interviewers share topics, structure and some questions in advance.</li><li style="margin:6px 0;line-height:1.6">Southeastern says it sends a selection of the questions you will be asked before your interview, and that you may refer to notes, though it encourages you not to read from them.</li><li style="margin:6px 0;line-height:1.6">For adjustments, ask the recruitment team early. Our <a href="/hub/train-driver-adhd-dyslexia-uk" style="color:#255a45;font-weight:600">guide for candidates with ADHD or dyslexia</a> covers what the sources say.</li></ul><p style="margin:12px 0 0;font-size:13px;color:#5b6472">From RDG-OPS-GN-080 and Southeastern's interview guidance; what your company does may differ.</p></div>

<p style="margin:0 0 16px;line-height:1.7">STAR stands for <strong>Situation, Task, Action, Result</strong>. RDG and Southeastern both recommend it for competency and behavioural questions. Southeastern's guidance gives rough shares: the situation about 15% of your answer, the task about 10% and the action about 60%, described step by step, with the result and what you learned at the end. Here is a common rule-following question, in our wording (it is not from either published bank), answered in full with an invented example.</p>

<figure style="background:#ffffff;color:#303846;border:1px solid #e4e1d8;border-radius:12px;padding:18px 20px;margin:18px 0"><figcaption style="margin:0 0 10px;font-size:17px;font-weight:700;color:#171d29">Worked answer: "Tell me about a time you followed a rule when it was inconvenient."</figcaption><div style="display:flex;gap:12px;align-items:flex-start;background:#fbfaf6;border:1px solid #e4e1d8;border-radius:10px;padding:12px 14px;margin:0 0 10px"><span style="flex:0 0 34px;width:34px;height:34px;line-height:34px;text-align:center;border-radius:50%;background:#1f7a45;color:#171d29;font-weight:700;font-size:16px" aria-hidden="true">S</span> <div><p style="margin:0 0 4px;font-weight:700;color:#171d29;font-size:15px">Situation <span style="font-weight:400;color:#5b6472;font-size:13px">(about 15% of the answer)</span></p><p style="margin:0;font-size:15px;line-height:1.6;color:#303846">I worked evenings on goods-in at a supermarket. Two people had to check and sign the temperature record before a chilled delivery was accepted. One night the lorry came 40 minutes late, after my colleague had gone home.</p></div></div><div style="display:flex;gap:12px;align-items:flex-start;background:#fbfaf6;border:1px solid #e4e1d8;border-radius:10px;padding:12px 14px;margin:0 0 10px"><span style="flex:0 0 34px;width:34px;height:34px;line-height:34px;text-align:center;border-radius:50%;background:#1f7a45;color:#171d29;font-weight:700;font-size:16px" aria-hidden="true">T</span> <div><p style="margin:0 0 4px;font-weight:700;color:#171d29;font-size:15px">Task <span style="font-weight:400;color:#5b6472;font-size:13px">(about 10% of the answer)</span></p><p style="margin:0;font-size:15px;line-height:1.6;color:#303846">I was the only person on goods-in, and the stock was needed on the shelves by morning.</p></div></div><div style="display:flex;gap:12px;align-items:flex-start;background:#fbfaf6;border:1px solid #e4e1d8;border-radius:10px;padding:12px 14px;margin:0 0 10px"><span style="flex:0 0 34px;width:34px;height:34px;line-height:34px;text-align:center;border-radius:50%;background:#1f7a45;color:#171d29;font-weight:700;font-size:16px" aria-hidden="true">A</span> <div><p style="margin:0 0 4px;font-weight:700;color:#171d29;font-size:15px">Action <span style="font-weight:400;color:#5b6472;font-size:13px">(about 60% of the answer)</span></p><p style="margin:0;font-size:15px;line-height:1.6;color:#303846">The driver asked me to sign so he could leave. I told him politely that the record needs two signatures and that I could not sign it alone. I radioed the duty manager, explained that a chilled delivery was waiting and asked for a second checker. So that no time was wasted, I took a first probe reading on every pallet and wrote each one down, without signing anything. When the manager arrived, we rechecked my readings together and then checked the rest of the load. One pallet read above our limit, so we followed the procedure: we recorded the reading, refused that pallet and noted it on the paperwork. Only then did we both sign for the rest.</p></div></div><div style="display:flex;gap:12px;align-items:flex-start;background:#fbfaf6;border:1px solid #e4e1d8;border-radius:10px;padding:12px 14px;margin:0 0 10px"><span style="flex:0 0 34px;width:34px;height:34px;line-height:34px;text-align:center;border-radius:50%;background:#1f7a45;color:#171d29;font-weight:700;font-size:16px" aria-hidden="true">R</span> <div><p style="margin:0 0 4px;font-weight:700;color:#171d29;font-size:15px">Result <span style="font-weight:400;color:#5b6472;font-size:13px">(the rest of the answer)</span></p><p style="margin:0;font-size:15px;line-height:1.6;color:#303846">Signing took about 25 minutes longer than the driver wanted, but no out-of-temperature stock went on sale and the supplier credited the refused pallet. The rule mattered most on the night it was inconvenient.</p></div></div><p style="margin:12px 0 0;font-size:13px;color:#5b6472">An invented example written by ProSyllabus to show the structure; use a true example of your own. The shares of the answer are the guide Southeastern gives its candidates for Situation, Task and Action (15%, 10%, 60%); Result takes the rest.</p></figure>

<div style="background:#ffffff;color:#303846;border:1px solid #e4e1d8;border-radius:12px;padding:18px 20px;margin:18px 0"><h3 style="margin:0 0 10px;font-size:17px;font-weight:700;color:#171d29">Why this answer works</h3><ul style="margin:0;padding-left:20px"><li style="margin:6px 0;line-height:1.6"><strong>It answers the exact question.</strong> A rule, the pressure to break it, and the choice to follow it anyway. The OPC's tip: answer the question asked, without irrelevant information.</li><li style="margin:6px 0;line-height:1.6"><strong>It is about what "I" did.</strong> The OPC asks you to talk about what you did, rather than what other people did.</li><li style="margin:6px 0;line-height:1.6"><strong>The action is the longest part.</strong> Telling the driver why, calling for a second checker, taking readings while waiting without signing, rechecking them together, following the procedure for the pallet that failed, and only then signing.</li><li style="margin:6px 0;line-height:1.6"><strong>The result is honest.</strong> It cost 25 minutes and annoyed someone, and that is the point: a driver follows procedures when it is inconvenient and no one is watching.</li></ul><p style="margin:12px 0 0;font-size:13px;color:#5b6472">Our analysis of our own example.</p></div>

<p style="margin:0 0 16px;line-height:1.7">This is the only fully worked answer on this page, by design: a model answer you copy is easy for an interviewer to spot, and your own example is what gets probed with follow-up questions. Build one true STAR story for each competency in the table, recent enough that you remember the detail; the OPC suggests fairly recent examples.</p>

<div style="background:#f3f8f4;color:#303846;border:1px solid #cfe3d5;border-left:4px solid #1f7a45;border-radius:12px;padding:18px 20px;margin:18px 0"><p style="margin:0 0 6px;font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#1f7a45">The same assessment, the other half</p><p style="margin:0 0 8px;font-size:18px;font-weight:700;color:#171d29;line-height:1.4">Prepared your examples? Now practise the attention tests</p><p style="margin:0 0 12px;line-height:1.6">The MMI is one part of the RSSB assessment; the Group Bourdon and TEA-Occ attention tests are another, and you have to pass them all. Our concentration trainer has ten timed levels: level 1 is free with no sign-in.</p><a href="/kits/group-bourdon-practice-test#play" style="display:inline-block;background:#ffffff;color:#1f7a45;border:2px solid #1f7a45;padding:9px 18px;border-radius:8px;text-decoration:none;font-weight:700">Try level 1 free</a><p style="margin:12px 0 0;font-size:13px;color:#5b6472">Independent practice by ProSyllabus. Not the official test, not a copy of it, and not produced or checked by RSSB, an assessment centre or a train company.</p></div>

Driver Manager Interview questions about the company

<p style="margin:0 0 16px;line-height:1.7">The company's own interview is where "why us?" comes up. Southeastern says its interview starts with a scene-setting question about your relevant experience and what attracts you to the role and to Southeastern. Questions in this part are usually about the company itself: why this company, what you know of its routes and depots, its values, and whether the shifts suit your life. Typical forms (our wording, not from a published bank):</p>

<div style="background:#ffffff;color:#303846;border:1px solid #e4e1d8;border-radius:12px;padding:18px 20px;margin:18px 0"><h3 style="margin:0 0 10px;font-size:17px;font-weight:700;color:#171d29">Typical company questions</h3><ul style="margin:0;padding-left:20px"><li style="margin:6px 0;line-height:1.6">Why do you want to drive for this company rather than another?</li><li style="margin:6px 0;line-height:1.6">What do you know about the routes and depots you would work from?</li><li style="margin:6px 0;line-height:1.6">Which of our values do you most recognise in yourself, and when have you shown it?</li><li style="margin:6px 0;line-height:1.6">How will you manage early starts, late finishes, weekends and bank holidays?</li></ul><p style="margin:12px 0 0;font-size:13px;color:#5b6472">ProSyllabus examples of the questions companies commonly ask in this part; not taken from a company's question bank.</p></div>

<p style="margin:0 0 16px;line-height:1.7">How to research them (our advice, with what the companies publish):</p>

<p style="margin:0 0 16px;line-height:1.7">For the whole recruitment route, requirements and pay, see <a href="/hub/how-to-become-a-train-driver-uk" style="color:#255a45;font-weight:600">how to become a train driver in the UK</a>.</p>

Mistakes that cost candidates the interview

<div style="background:#ffffff;color:#303846;border:1px solid #e4e1d8;border-radius:12px;padding:18px 20px;margin:18px 0"><h3 style="margin:0 0 10px;font-size:17px;font-weight:700;color:#171d29">What to avoid</h3><ul style="margin:0;padding-left:20px"><li style="margin:6px 0;line-height:1.6"><strong>Answering a different question.</strong> The OPC: listen carefully and answer that question only. Under RDG's scoring, a response unrelated to the skill is a "not capable" answer.</li><li style="margin:6px 0;line-height:1.6"><strong>"We" instead of "I".</strong> Interviewers score what you did. Say what your team did in one line, then what you did.</li><li style="margin:6px 0;line-height:1.6"><strong>Vague, general answers.</strong> "I always follow the rules" is not an example. A specific time, with what you did step by step, is.</li><li style="margin:6px 0;line-height:1.6"><strong>Old or half-remembered examples.</strong> The OPC suggests fairly recent examples you remember well, because the questions will be quite detailed.</li><li style="margin:6px 0;line-height:1.6"><strong>Bending the truth.</strong> The OPC says to be as open and honest as you can, and that it is to your advantage. Follow-up questions find invented detail.</li><li style="margin:6px 0;line-height:1.6"><strong>Treating the shifts as a detail.</strong> Northern says drivers work from the early hours to late at night, at weekends and on bank holidays. Have a real answer for how you will manage it (our advice).</li></ul><p style="margin:12px 0 0;font-size:13px;color:#5b6472">From The OPC's candidate guide and RDG-OPS-GN-080, with our advice marked.</p></div>

If you fail the interview: attempts and feedback

<p style="margin:0 0 16px;line-height:1.7"><strong>The MMI</strong> is part of the national psychometric assessment, so failing it counts against the national attempt rules. RSSB says that for candidates who start the process from 7 December 2024, three failed attempts is the limit: attempt 2 at least 1 year after failed attempt 1, and attempt 3 only 5 years after failed attempt 1 and at least 1 year after failed attempt 2. If you sat any part of the process before 7 December 2024, the earlier two-attempt rule applies. Ask for feedback: The OPC gives feedback to unsuccessful candidates it assessed within the last 3 months, and for the MMI it can name the topic areas you fell short on.</p>

<p style="margin:0 0 16px;line-height:1.7"><strong>A company interview</strong> (the DMI or a selection interview) is the company's own decision, and no national rule we read covers how soon you can apply to it again. Ask the company. Avanti's page, last updated in January 2025, describes two lifetime attempts and its own enhanced standards; that differs from RSSB's three-attempt rule for candidates who start the process from 7 December 2024, so check the current rules with Avanti. The full attempt rules, with a date checker, are in <a href="/hub/train-driver-assessment-pass-rate-retakes" style="color:#255a45;font-weight:600">our guide to pass rates and retakes</a>.</p>

<p style="margin:0 0 16px;line-height:1.7">A plan for the week before your interview (ProSyllabus advice):</p>

<p style="margin:0 0 16px;line-height:1.7">If the interview is on your assessment day, the tests come too: see <a href="/hub/train-driver-assessment-day" style="color:#255a45;font-weight:600">what happens on the assessment day</a> and <a href="/hub/train-driver-psychometric-tests" style="color:#255a45;font-weight:600">our guide to all the train driver psychometric tests</a>.</p>

<div style="background:#f3f8f4;color:#303846;border:1px solid #cfe3d5;border-left:4px solid #1f7a45;border-radius:12px;padding:18px 20px;margin:18px 0"><p style="margin:0 0 6px;font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#1f7a45">The concentration trainer</p><p style="margin:0 0 8px;font-size:18px;font-weight:700;color:#171d29;line-height:1.4">Practise attention before your assessment day</p><ul style="margin:0 0 12px;padding-left:20px"><li style="margin:6px 0;line-height:1.6">Level 1 free with no sign-in; levels 2 to 10 unlock with <strong>one payment, no subscription</strong>.</li><li style="margin:6px 0;line-height:1.6">From 48 to 126 groups a sheet, three to six sheets a run, 40 to 50 seconds a sheet.</li><li style="margin:6px 0;line-height:1.6">Freshly generated sheets for every run, so you are not repeating a sheet you have learned.</li><li style="margin:6px 0;line-height:1.6">Accuracy, groups per minute, and missed and wrong marks counted apart, by sheet and by row.</li></ul><p style="margin:0 0 12px;line-height:1.6">The price is on the <a href="/kits/group-bourdon-practice-test" style="color:#255a45;font-weight:600">trainer page</a>.</p><a href="/kits/group-bourdon-practice-test#play" style="display:inline-block;background:#ffffff;color:#1f7a45;border:2px solid #1f7a45;padding:9px 18px;border-radius:8px;text-decoration:none;font-weight:700">Start with level 1 free</a><p style="margin:12px 0 0;font-size:13px;color:#5b6472">Independent practice by ProSyllabus. Not the official test, not a copy of it, and not produced or checked by RSSB, an assessment centre or a train company.</p></div>

<p style="margin:0 0 16px;line-height:1.7">Our guides on this assessment are collected on the <a href="/exam/uk-train-driver" style="color:#255a45;font-weight:600">UK train driver exam page</a>.</p>

<div style="background:#ffffff;color:#303846;border:1px solid #e4e1d8;border-radius:12px;padding:18px 20px;margin:18px 0"><h3 style="margin:0 0 10px;font-size:17px;font-weight:700;color:#171d29">More in this series</h3><ul style="margin:0;padding-left:20px"><li style="margin:6px 0;line-height:1.6"><a href="/hub/group-bourdon-test-practice" style="color:#255a45">Group Bourdon test practice: free sheets and a 14-day plan</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/tea-occ-test" style="color:#255a45">The TEA-Occ test: what it is and how to prepare</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/train-driver-psychometric-tests" style="color:#255a45">Every UK train driver psychometric test explained</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/free-train-driver-practice-tests" style="color:#255a45">Free practice tests compared</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/how-to-pass-group-bourdon-test" style="color:#255a45">How to pass the Group Bourdon</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/train-driver-assessment-pass-rate-retakes" style="color:#255a45">Pass rate and retake rules</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/train-driver-assessment-day" style="color:#255a45">The assessment day, step by step</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/group-bourdon-pass-mark-scoring" style="color:#255a45">Group Bourdon pass mark and scoring</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/train-driver-adhd-dyslexia-uk" style="color:#255a45">ADHD, dyslexia and the medical</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/how-to-become-a-train-driver-uk" style="color:#255a45">How to become a train driver in the UK</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/northern-trainee-train-driver" style="color:#255a45">Northern trainee train driver</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/train-driver-fault-finding-test" style="color:#255a45">Train driver fault finding test (DFFT)</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/how-to-become-a-tube-driver" style="color:#255a45">How to become a Tube driver</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/gwr-trainee-train-driver" style="color:#255a45">GWR trainee train driver</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/avanti-trainee-train-driver" style="color:#255a45">Avanti West Coast trainee train driver</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/scotrail-trainee-train-driver" style="color:#255a45">ScotRail trainee train driver</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/lner-trainee-train-driver" style="color:#255a45">LNER trainee train driver</a></li><li style="margin:6px 0;line-height:1.6"><a href="/hub/southeastern-trainee-train-driver" style="color:#255a45">Southeastern trainee train driver</a></li></ul></div>

<div style="background:#ffffff;color:#303846;border:1px solid #e4e1d8;border-radius:12px;padding:18px 20px;margin:18px 0"><h3 style="margin:0 0 10px;font-size:17px;font-weight:700;color:#171d29">Sources</h3><ul style="margin:0;padding-left:20px"><li style="margin:6px 0;line-height:1.6"><span style="color:#1f7a45;font-weight:700">official</span> — <a href="https://www.raildeliverygroup.com/media-centre-docman/acop/13206-rdg-ops-gn-080-line-manager-interviews-for-train-driver-selection.html" rel="nofollow noopener" style="color:#255a45">Rail Delivery Group: RDG-OPS-GN-080 issue 1, "Line Manager Interviews for Train Driver Selection" (March 2026; read 27 Oct 2026): question types, the RSSB non-technical skills categories, the three-tier scoring framework, pre-interview packs, STAR, and the strengths-based question bank. Guidance for interviewers; RDG says it is advisory, not mandatory</a></li><li style="margin:6px 0;line-height:1.6"><span style="color:#1f7a45;font-weight:700">official</span> — <a href="https://www.southeasternrailway.co.uk/-/media/goahead/southeastern/documents/working-with-us/core-question-bank---candidates.pdf" rel="nofollow noopener" style="color:#255a45">Southeastern: "The Interview Process: Core Question Bank" (candidate PDF; read 27 Oct 2026): its Ways of Working and the questions its hiring managers choose from</a></li><li style="margin:6px 0;line-height:1.6"><span style="color:#1f7a45;font-weight:700">official</span> — <a href="https://www.southeasternrailway.co.uk/-/media/goahead/southeastern/documents/working-with-us/candidate-interview-guidance.pdf" rel="nofollow noopener" style="color:#255a45">Southeastern: "Your interview at Southeastern: Advice and Guidance" (candidate PDF; read 27 Oct 2026): behavioural and potential-based questions, questions sent in advance, notes, STAR</a></li><li style="margin:6px 0;line-height:1.6"><span style="color:#1f7a45;font-weight:700">official</span> — <a href="https://www.southeasternrailway.co.uk/about-us/company/careers-at-southeastern/recruitment-process" rel="nofollow noopener" style="color:#255a45">Southeastern: "Recruitment process" careers page (read 23 and 27 Oct 2026): interview guidance, the core question bank, talent pools</a></li><li style="margin:6px 0;line-height:1.6"><span style="color:#1f7a45;font-weight:700">official</span> — <a href="https://www.theopc.co.uk/files/3751-FAQ.pdf" rel="nofollow noopener" style="color:#255a45">RSSB and the Rail Assessment Centre Forum: 3751-FAQ, issue one (December 2024), on RIS-3751-TOM issue four (read 27 Oct 2026): table 1 (the MMI assesses communication and, with the SJE, behavioural aptitudes), question 19 (the three-attempt rule)</a></li><li style="margin:6px 0;line-height:1.6"><span style="color:#1f7a45;font-weight:700">official</span> — <a href="https://www.theopc.co.uk/files/Train%20Driver%20Assessment%20Centre%20Guide%20V2.pdf" rel="nofollow noopener" style="color:#255a45">The OPC (a registered assessment centre): "Train Driver Assessment: A guide for candidate's who undertake their assessment with The OPC" (04/12/2024; read 23 Oct 2026): what the interview looks at, hints and tips, the manager or HR interview, feedback on the MMI</a></li><li style="margin:6px 0;line-height:1.6"><span style="color:#1f7a45;font-weight:700">official</span> — <a href="https://www.avantiwestcoast.co.uk/about-us/careers/train-driver-recruitment" rel="nofollow noopener" style="color:#255a45">Avanti West Coast: "Train Driver Recruitment" careers page (page last updated 23 January 2025; read 27 Oct 2026): stages 1 to 5, the Competency Based Interview at stage 4 and the Driver Manager Interview at stage 5, the M7-SJT values</a></li><li style="margin:6px 0;line-height:1.6"><span style="color:#1f7a45;font-weight:700">official</span> — <a href="https://www.northernrailway.co.uk/corporate/careers/44-our-roles/169-train-driver" rel="nofollow noopener" style="color:#255a45">Northern: "Train Driver" careers page (read 23 Oct 2026): competency-based questions on the application, the interview with the Driver Management Team, then the psychometric assessment with a multimodal interview</a></li></ul><p style="margin:12px 0 0;font-size:13px;color:#5b6472"><strong style="color:#1f7a45">official</strong> = a document published by the conducting body. <strong style="color:#8a5300">reported</strong> = a news or coaching site we could not check against an original. Where sources disagree this page says so rather than picking one.</p></div>

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