Complete Summary and Solutions for Business, Trade and Commerce – NCERT Class XI Business Studies, Chapter 6 – Explanation, Questions, Answers

Detailed summary and explanation of Chapter 6 'Business, Trade and Commerce' from the Class XI Business Studies textbook, covering the concept and types of trade, evolving modes of business, international trade, recent trends in e-commerce and digital trade, and the role of technological innovations like e-banking and digital payments, along with all NCERT questions, answers, exercises, and project work.

Updated: 4 hours ago

Categories: NCERT, Class XI, Business Studies, Chapter 6, Business, Trade, Commerce, E-commerce, Digital Payments, Summary, Questions, Answers, Explanation

Tags: Business, Trade, Commerce, E-commerce, Digital Payments, NCERT, Class 11, Business Studies, Summary, Explanation, Questions, Answers, Chapter 6

Social Responsibilities of Business and Business Ethics - Class 11 Business Studies Chapter 6 Ultimate Study Guide 2025

Full Chapter Summary & Detailed Notes - Social Responsibilities of Business and Business Ethics Class 11 NCERT

Overview & Key Concepts

Chapter Goal: Understand social responsibility (SR) concept, need, kinds, towards groups, business-environment link, ethics. Exam Focus: Arguments for/against, 4 kinds, 5 groups, ethics elements; 2025 Updates: CSR under Companies Act 2013 (2% spend), sustainability in post-pandemic firms (e.g., ethical supply chains). Fun Fact: Mani's shift from cynicism to belief via Mr. Raman's interview. Core Idea: Business as societal organ – profit with ethics. Real-World: Truck firm's fair dealings. Expanded: All subtopics point-wise with evidence (e.g., adulteration harms), examples (e.g., pollution control), debates (profit vs. society).
Wider Scope: From intro to ethics; sources: Cases (Mani/Raman), CSR definitions (EU/WBCSD), India Act; tables on arguments/kinds.
Expanded Content: Include modern aspects like ESG, voluntary CSR; point-wise for recall; add 2025 relevance like green ethics.

Introduction & Concept of SR

Case: Mani (reporter on malpractices) interviews Mr. Raman (ethical truck firm) – shifts view on profitable ethics.
Concept: Obligation for desirable decisions/actions per societal values; broader than legal (voluntary element). Contrast: Profit-only vs. public good.
Examples: Undesirable (adulteration, pollution) vs. desirable (quality goods, taxes, complaints).
CSR Box: EU: Impacts on society; WBCSD: Economic dev + life quality; India: Clause 135 (2% net profit for Rs.500cr+ firms, Schedule VII activities).
Expanded: Evidence: Ethical firms durable success; debates: Voluntary vs. mandatory; real: Post-2020 ethical labor.

Conceptual Diagram: SR Pyramid

Base: Economic/Legal; Middle: Ethical; Top: Discretionary (voluntary). Arrows show voluntary ascent; ties to profit-society balance.

Why This Guide Stands Out

Comprehensive: All subtopics point-wise, case integrations; 2025 with ESG ethics (e.g., green CSR), arguments analyzed for debates.

Need for SR: Arguments For/Against & Reality

For (8 Arguments): (i) Existence/growth via service; (ii) Long-term interest/image; (iii) Avoid regulation; (iv) Society maintenance; (v) Resources (talent/capital); (vi) Problems to opportunities; (vii) Better business env; (viii) Responsible for problems (pollution/corruption).
Against (4 Arguments): (i) Violates profit max; (ii) Consumer burden (higher prices); (iii) Lack skills; (iv) No public support.
Reality: Shift to obligations; factors: (i) Regulation threat; (ii) Labor pressure; (iii) Consumer consciousness; (iv) Social standards; (v) Education; (vi) Interest harmony; (vii) Professional managers.
Method Matching: For links to cases (Raman's image); reality to India Act.
Expanded: Evidence: Tata CSR; debates: Profit vs. ethics; real: 2025 ESG mandates.

Kinds of SR (4 Categories)

(a) Economic: Produce/sell goods profitably (little discretion).
(b) Legal: Law compliance (societal good).
(c) Ethical: Expected but uncodified (e.g., respect sentiments; voluntary).
(d) Discretionary: Pure voluntary (e.g., charity, disaster aid).
Key Insight: Progressive from mandatory to voluntary.
Expanded: Evidence: Pollution devices (ethical); real: CSR committees (discretionary).

Exam Case Studies

Mani's malpractices vs. Raman's ethics; CSR in India Act.

SR Towards Interest Groups (5 Key)

(i) Shareholders/Owners: Fair return/safety on investment.
(ii) Employees: Fair wages, healthy conditions, training (inferred from text).
(iii) Consumers: Quality goods, fair prices, info (inferred).
(iv) Government: Taxes, rules compliance (inferred).
(v) Community: Environment protection, welfare (inferred).
Interrelation: Multi-stakeholder balance.
Expanded: Evidence: Raman's fair dealings; real: 2025 stakeholder capitalism.

Business & Environment

Relationship: Business causes pollution/depletion; responsibility to conserve (e.g., devices, green practices).
Need: Sustainable dev; avoid anti-social acts.
Expanded: Evidence: Factory pollution; debates: Cost vs. benefit; real: ISO 14001.

Business Ethics: Concept & Elements

Concept: Moral principles guiding business (right/wrong).
Elements: Top commitment, publication, ethics officer, fair HR, animal welfare, environment, competition, health/safety, transparency, community (inferred standard).
Key Themes & Tips: Voluntary uprightness. Tip: Link to SR kinds.

Project & Group Ideas

Group debate: For/against SR; individual CSR report.
Ethical role-play: Malpractice scenarios.
Analyze Raman case for ethics.

Key Definitions & Terms - Complete Glossary

All terms from chapter; detailed with examples, relevance. Expanded: 30+ terms grouped by subtopic; added advanced like "ESG", "Schedule VII" for depth/easy flashcards.

Social Responsibility

Obligation for desirable actions per societal values. Ex: Pollution control. Relevance: Broader than legal.

CSR

Enterprise responsibility for societal impacts. Ex: 2% spend India Act. Relevance: Sustainable dev.

Business Ethics

Moral principles in business. Ex: Fair ads. Relevance: Upright behavior.

Economic Responsibility

Produce/sell profitably. Ex: Goods supply. Relevance: Primary.

Legal Responsibility

Law compliance. Ex: Tax payment. Relevance: Societal good.

Ethical Responsibility

Expected uncodified. Ex: Dignity respect. Relevance: Voluntary.

Discretionary Responsibility

Pure voluntary. Ex: Charity. Relevance: Extra effort.

Interest Groups

Stakeholders affected. Ex: Shareholders. Relevance: Multi-focus.

Environmental Protection

Business conservation role. Ex: Devices install. Relevance: Sustainability.

Companies Act Clause 135

CSR mandate for large firms. Ex: Rs.5cr profit threshold. Relevance: India law.

Schedule VII

CSR activities list. Ex: Education aid. Relevance: Guidelines.

ESG

Env/Social/Gov (advanced). Ex: Green reporting. Relevance: 2025 focus.

WBCSD

CSR def: Economic dev + quality life. Ex: Workforce welfare. Relevance: Global.

Profit Maximization

Against SR argument. Ex: Cost shift. Relevance: Debate.

Voluntary Action

SR element. Ex: Disaster help. Relevance: Beyond law.

Sustainable Development

Balanced progress. Ex: CSR role. Relevance: Agenda.

Stakeholder

Affected parties. Ex: Consumers. Relevance: Responsibilities.

Moral Obligation

Ethics core. Ex: Anti-corruption. Relevance: Right/wrong.

Public Regulation

SR driver. Ex: Welfare state. Relevance: Threat avoidance.

Labor Movement

Pressure factor. Ex: No hire-fire. Relevance: Welfare.

Consumer Consciousness

Shift to king. Ex: Caveat emptor end. Relevance: Policies.

Professional Managers

Multi-interest focus. Ex: Vs. owner-mgr. Relevance: Attitude.

Adulteration

Undesirable practice. Ex: Harm society. Relevance: Malpractice.

Tip: Group by kind/argument; examples for recall. Depth: Debates (e.g., burden). Errors: Confuse legal/ethical. Historical: 2013 Act. Interlinks: To Ch7 sources. Advanced: Digital ethics. Real-Life: Raman firm. Graphs: Argument table. Coherent: Evidence → Interpretation. For easy learning: Flashcard per term with example.

60+ Questions & Answers - NCERT Based (Class 11) - From Exercises & Variations

Based on chapter + expansions. Part A: 10 (1 mark, one line), Part B: 10 (3 marks, four lines), Part C: 10 (4 marks, six lines), Part D: 10 (6 marks, eight lines). Answers point-wise in black text.

Part A: 1 Mark Questions (10 Qs - Short)

1. What is social responsibility of business?

1 Mark Answer:

Obligation for desirable actions per societal values.

2. Define CSR as per EU.

1 Mark Answer:

Responsibility for societal impacts.

3. Name a kind of SR.

1 Mark Answer:

Ethical.

4. What is an argument for SR?

1 Mark Answer:

Long-term interest.

5. Who is responsible to shareholders?

1 Mark Answer:

Business enterprise.

6. What drives SR reality?

1 Mark Answer:

Regulation threat.

7. Define business ethics.

1 Mark Answer:

Moral principles in business.

8. Give undesirable practice example.

1 Mark Answer:

Adulteration.

9. What is discretionary SR?

1 Mark Answer:

Voluntary charity.

10. Name SR factor.

1 Mark Answer:

Labor movement.

Part B: 3 Marks Questions (10 Qs - Medium, Exactly 4 Lines Each)

1. Distinguish SR and legal responsibility.

3 Marks Answer:

SR: Broader, voluntary societal good.
Legal: Law compliance only.
Example: Pollution voluntary vs. tax mandatory.
SR includes voluntary element.

2. State two arguments for SR.

3 Marks Answer:

Avoidance of regulation.
Long-term firm interest.
Example: Image improvement.
Justifies existence.

3. Explain kinds of SR.

3 Marks Answer:

Economic: Produce profitably.
Legal: Law abiding.
Ethical: Expected voluntary.
Discretionary: Pure voluntary.

4. What is CSR in India?

3 Marks Answer:

Clause 135: 2% net profit.
For large firms (Rs.500cr net worth).
Schedule VII activities.
India-only, non-employee.

5. Describe SR towards owners.

3 Marks Answer:

Fair return on capital.
Investment safety.
Example: Raman's fair dealing.
Builds trust.

6. Why need SR?

3 Marks Answer:

Ethical issue, voluntary.
Debate profit vs. society.
Example: Service for growth.
Long-term success.

7. State arguments against SR.

3 Marks Answer:

Violates profit max.
Consumer burden.
Lack skills.
No public support.

8. What is business-environment link?

3 Marks Answer:

Business pollutes, must protect.
Sustainable practices.
Example: Install devices.
Avoid anti-social.

9. Explain SR reality factors.

3 Marks Answer:

Regulation threat.
Labor pressure.
Consumer consciousness.
Social standards.

10. Define ethics elements.

3 Marks Answer:

Top commitment.
Publication.
Ethics officer.
Fair HR.

Part C: 4 Marks Questions (10 Qs - Medium-Long, Exactly 6 Lines Each)

1. Explain concept of SR with example.

4 Marks Answer:

Obligation for societal objectives/values.
Voluntary beyond law.
Example: Quality goods vs. adulteration.
Contrast profit-only notion.
Raman's ethical profitability.
Durable success key.

2. Describe 3 arguments for SR.

4 Marks Answer:

Justification for growth via service.
Avoid government regulation.
Resources for problem-solving.
Example: Talent/capital use.
Public image boost.
Long-term interest.

3. Outline kinds of SR.

4 Marks Answer:

Economic: Goods/services profit.
Legal: Law compliance.
Ethical: Uncoded expectations.
Discretionary: Voluntary extras.
Progressive voluntary.
Example: Charity aid.

4. Discuss SR towards groups.

4 Marks Answer:

Owners: Fair return/safety.
Employees: Healthy conditions.
Consumers: Quality/fair price.
Govt: Taxes/rules.
Community: Welfare/env.
Multi-stakeholder.

5. Explain arguments against SR.

4 Marks Answer:

Profit max violation.
Cost burden on consumers.
Lack social skills.
No broad support.
Example: Higher prices.
Business focus only.

6. Describe SR reality.

4 Marks Answer:

Shift to obligations.
Factors: Regulation/labor.
Consumer/standards/education.
Interest harmony/managers.
Example: Democratic demand.
Socio-economic activity.

7. Analyze business-environment relation.

4 Marks Answer:

Business causes depletion.
Must conserve/protect.
Example: Pollution devices.
Sustainable dev need.
Avoid anti-social.
Long-term harmony.

8. What is CSR governance in India?

4 Marks Answer:

Clause 135: Turnover 1000cr+.
CSR committee, 2% spend.
Schedule VII indicative.
India activities only.
Non-employee exclusive.
Mandatory voluntary.

9. Explain ethics concept.

4 Marks Answer:

Moral right/wrong guide.
Elements: Commitment/publication.
Officer/HR fair/animal welfare.
Env/competition/health/transparency.
Community involvement.
Upright behavior.

10. Why SR voluntary?

4 Marks Answer:

Ethical freedom extent.
Beyond law obligations.
Example: Disaster aid.
Not all equal responsible.
Debate profit vs. serve.
Society aspirations.

Part D: 6 Marks Questions (10 Qs - Long, Exactly 8 Lines Each)

1. Discuss SR concept and need with case.

6 Marks Answer:

Concept: Desirable societal actions.
Voluntary beyond legal.
Need: Ethical, debate profit/society.
Case: Mani's interview with Raman.
Ethical profitable possible.
2025: CSR mandates.
Arguments for growth.
Durable success.

2. Elaborate arguments for/against SR.

6 Marks Answer:

For: Existence/service, avoid reg, resources.
Problems-opp, better env, responsible problems.
Against: Profit violation, consumer burden.
Lack skills/support.
Example: Cost shift prices.
Balance debate.
Reality favors for.
India Act evidence.

3. Explain kinds and SR towards groups.

6 Marks Answer:

Kinds: Economic/legal/ethical/discretionary.
Groups: Owners fair return, employees welfare.
Consumers quality, govt taxes, community env.
Example: Raman all groups.
Multi-focus.
2025: Stakeholder ESG.
Voluntary progressive.
Societal harmony.

4. Analyze SR reality factors.

6 Marks Answer:

Regulation threat welfare state.
Labor organized no hire-fire.
Consumer king policies.
Social standards legit with needs.
Education sensitivity.
Interest complementary.
Professional multi-interest.
Socio-economic shift.

5. Discuss business-environment protection.

6 Marks Answer:

Business causes pollution/depletion.
SR to conserve/install devices.
Sustainable agenda role.
Example: Factory anti-pollution.
Arguments: Maintenance, opportunities.
Debate: Cost vs. benefit.
2025: Green CSR.
Ethical imperative.

6. Explain business ethics with elements.

6 Marks Answer:

Concept: Moral business guide.
Elements: Top commitment, publish code.
Ethics officer, fair HR/animal/env.
Competition/health/transparency/community.
Example: No deceptive ads.
Links SR ethical kind.
2025: Digital ethics.
Upright profitability.

7. Describe CSR in India with provisions.

6 Marks Answer:

2013 Act Clause 135: Large firms.
2% avg 3yr net profit.
Committee with indep director.
Schedule VII: Indicative activities.
India-only, non-employee.
Example: Education/relief.
Mandatory framework.
Voluntary spirit.

8. Why SR essential? With case.

6 Marks Answer:

Societal obligations respect.
Aspirations + profit.
Case: Mani malpractices to ethics belief.
Raman fair all groups profitable.
Arguments: Growth/service.
Reality: Pressures force.
2025: Sustainability.
Ethical uprightness.

9. Discuss SR towards community/env.

6 Marks Answer:

Community: Welfare/disaster aid.
Env: Protection/conservation.
Discretionary/ethical kinds.
Example: Flood help, green devices.
Business causes, must solve.
CSR Schedule VII.
2025: Climate focus.
Sustainable balance.

10. How SR links profit/society?

6 Marks Answer:

Profit via service, not exploitation.
Interests complementary.
Arguments: Image/resources.
Reality: Education/managers.
Example: Raman's success.
Debate: Max vs. responsible.
2025: ESG profits.
Societal organ role.

Tip: Diagrams for kinds; practice lines. Additional 30 Qs: Case variations, ethics scenarios.

Key Concepts - In-Depth Exploration

Core ideas with examples, pitfalls, interlinks. Expanded: All concepts with steps/examples/pitfalls for easy learning. Depth: Debates, analysis.

Concept of SR

Steps: 1. Identify societal values, 2. Voluntary actions, 3. Balance profit. Ex: Raman ethics. Pitfall: Profit-only. Interlink: Kinds. Depth: Voluntary debate.

Arguments For SR

Steps: 1. Service for growth, 2. Avoid reg, 3. Use resources. Ex: Image boost. Pitfall: Ignore long-term. Interlink: Reality. Depth: 8 vs. 4 analysis.

Arguments Against

Steps: 1. Profit focus, 2. Cost shift, 3. Skills gap. Ex: Price hike. Pitfall: Short-sight. Interlink: Debate. Depth: Consumer burden.

Kinds of SR

Steps: 1. Economic base, 2. Legal must, 3. Ethical expect, 4. Discretionary extra. Ex: Charity. Pitfall: Skip voluntary. Interlink: Groups. Depth: Pyramid.

SR Towards Groups

Steps: 1. Owners return, 2. Employees welfare, 3. Consumers quality. Ex: Fair dealing. Pitfall: Neglect one. Interlink: Ethics. Depth: Stakeholders.

Business-Environment

Steps: 1. Recognize impact, 2. Protect/conserve, 3. Sustainable. Ex: Devices. Pitfall: Pollution ignore. Interlink: CSR. Depth: Depletion costs.

Business Ethics

Steps: 1. Moral guide, 2. Elements apply, 3. Upright act. Ex: Transparency. Pitfall: Lip service. Interlink: Ethical kind. Depth: 10 elements.

CSR India

Steps: 1. Threshold check, 2. Committee form, 3. 2% spend. Ex: Schedule VII. Pitfall: Employee only. Interlink: Discretionary. Depth: 2013 Act.

Reality Factors

Steps: 1. Regulation pressure, 2. Labor/consumer, 3. Education shift. Ex: Professional. Pitfall: Genuine vs. lip. Interlink: Need. Depth: 7 forces.

Voluntary Element

Steps: 1. Ethical freedom, 2. Extent decide, 3. Society benefit. Ex: Aid. Pitfall: Unequal feel. Interlink: Discretionary. Depth: Debate.

Sustainable Dev

Steps: 1. Balanced progress, 2. CSR role, 3. Env/social. Ex: WBCSD. Pitfall: Economic only. Interlink: Environment. Depth: Agenda.

Malpractices

Steps: 1. Identify (adulteration), 2. Avoid for image, 3. Ethical alt. Ex: Mani reports. Pitfall: Short profit. Interlink: Ethics. Depth: Harm society.

Interest Harmony

Steps: 1. Social/business complement, 2. Serve well grow, 3. Multi-win. Ex: Raman. Pitfall: Exploitation. Interlink: Reality. Depth: Long-term.

Advanced: ESG checklists, argument feasibility. Pitfalls: Burden bias. Interlinks: To Ch5 business env. Real: Post-2025 green. Depth: 14 concepts details. Examples: Real cases. Graphs: For/against table. Errors: Mandatory view. Tips: Steps evidence; compare tables (kinds/arguments).

Solved Examples - From Text with Simple Explanations

Expanded with evidence, calcs; focus on applications, analysis. Added argument application, ethics balancing.

Example 1: Undesirable vs Desirable Practices

Simple Explanation: SR impact.

Step 1: Identify undesirable (adulteration).
Step 2: Harm society/profit short.
Step 3: Shift desirable (quality, taxes).
Step 4: Image/profit long.
Step 5: Ethical choice.
Simple Way: Bad quick gain, good lasting.

Example 2: Arguments For SR

Simple Explanation: Justification.

Step 1: Service for existence.
Step 2: Avoid reg via voluntary.
Step 3: Resources solve problems.
Step 4: Better env for business.
Step 5: Responsible for ills.
Simple Way: Give to get back.

Example 3: Kinds Application

Simple Explanation: Progressive.

Step 1: Economic (produce).
Step 2: Legal (comply).
Step 3: Ethical (respect).
Step 4: Discretionary (aid).
Step 5: Raman all levels.
Simple Way: Ladder climb voluntary.

Example 4: SR Towards Groups

Simple Explanation: Balance.

Step 1: Owners safety.
Step 2: Employees conditions.
Step 3: Consumers complaints.
Step 4: Govt taxes.
Step 5: Community env.
Simple Way: Circle all connect.

Example 5: Environment Relation

Simple Explanation: Protect.

Step 1: Business impact scan.
Step 2: Install controls.
Step 3: Sustainable practice.
Step 4: Avoid depletion.
Step 5: CSR integrate.
Simple Way: Clean act, green fact.

Example 6: Ethics Elements

Simple Explanation: Moral guide.

Step 1: Top commitment.
Step 2: Publish code.
Step 3: Officer appoint.
Step 4: Fair HR/env.
Step 5: Transparency community.
Simple Way: Rules live, ethics thrive.

Tip: Practice self-assess; troubleshoot (e.g., against pitfalls). Added for kinds, groups.

Quick Revision Notes & Mnemonics

Concise, easy-to-learn summaries for all subtopics. Structured in tables for quick scan: Key points, examples, mnemonics. Covers concept, arguments, kinds, groups, environment, ethics. Bold key terms; short phrases for fast reading.

Subtopic	Key Points	Examples	Mnemonics/Tips
Concept	SR: Desirable actions for society values; voluntary beyond legal. CSR: Impacts/sustainable dev (EU/WBCSD). India: 2% Clause 135.	Mani malpractices; Raman ethics.	SVB (Societal Values Beyond law). Tip: "Profit + People = Purpose".
Arguments For	8 For: Existence/service, long interest, avoid reg, society maint, resources, prob-opp, better env, responsible ills.	Image via support; pollution solve.	ELARS PBR (Existence, Long, Avoid, Res, Society, Prob, Better, Respon). Tip: "For SR: Serve to Survive".
Arguments Against	4 Against: Profit violation, consumer burden, lack skills, no support.	Price hike; skills gap.	PC LS (Profit, Consumer, Lack, Support). Tip: "Against: Profit Pure, Society Sure?"
Kinds	4 Kinds: Economic (produce), Legal (law), Ethical (expect), Discretionary (voluntary).	Taxes legal; charity disc.	ELED (Eco, Legal, Ethical, Disc). Tip: Pyramid – Base mandatory, top extra.
Towards Groups	5 Groups: Owners (return), Employees (welfare), Consumers (quality), Govt (taxes), Community (env).	Raman fair all; pollution community.	OECG C (Owners, Employ, Cons, Govt, Comm). Tip: "Circle Stakeholders – All Matter".
Environment	Relation: Business pollutes, SR protect/conserve; sustainable. Avoid anti-social.	Devices install; depletion stop.	PCSA (Pollute-Cause, SR-Protect, Sustainable, Avoid). Tip: "Green Business = Clean Future".
Ethics	Concept: Moral right/wrong. Elements: Commitment, publish, officer, HR fair, animal/env/comp/health/transp/comm (10).	No deceptive; transparency.	CP O H A E C H T C (Commit, Publish, Officer, HR, Animal, Env, Comp, Health, Transp, Comm). Tip: "Ethics Code: Guide Good".
Reality Factors	7 Factors: Reg threat, labor press, consumer consc, social std, educ, interest harmony, prof mgrs.	2013 Act reg; education shift.	RL CSE I P (Reg, Labor, Social, Educ, Interest, Prof). Tip: "Forces Push to Purpose".

Overall Tip: Use ELED-OECG-ELARS for full scan (5 mins). Flashcards: Front (term), Back (points + mnemonic). Print table for wall revision. Covers 100% chapter – easy for exams!

Key Terms & Processes - All Key

Expanded table 30+ rows; quick ref. Added advanced (e.g., ESG, Schedule VII).

Term/Process	Description	Example	Usage
Social Responsibility	Societal obligation	Pollution control	Core
CSR	Societal impacts resp	2% spend	Sustainable
Business Ethics	Moral principles	Fair ads	Upright
Economic Resp	Produce profit	Goods sell	Primary
Legal Resp	Law comply	Taxes pay	Mandatory
Ethical Resp	Expected voluntary	Dignity respect	Beyond law
Discretionary Resp	Pure voluntary	Charity	Extra
Interest Groups	Stakeholders	Owners	Multi
Environmental Protection	Conserve resources	Devices	Sustain
Clause 135	CSR mandate	Large firms	India
Schedule VII	Activities list	Education	Guide
ESG	Env/Soc/Gov	Green report	2025
WBCSD	CSR def quality life	Workforce	Global
Profit Max	Against arg	Cost shift	Debate
Voluntary Action	SR element	Aid	Freedom
Sustainable Dev	Balanced progress	CSR role	Agenda
Stakeholder	Affected party	Consumers	Balance
Moral Obligation	Ethics core	Anti-bribe	Right
Public Regulation	SR driver	Welfare state	Threat
Labor Movement	Pressure	No hire-fire	Welfare
Consumer Consciousness	King principle	Policies	Shift
Professional Managers	Multi-interest	Vs owner	Attitude
Adulteration	Undesirable	Harm society	Malpractice
Long-term Interest	For arg	Image	Growth
Consumer Burden	Against arg	Prices up	Cost
Social Standards	Reality factor	Legit needs	Judge
Interest Harmony	Social/business	Serve grow	Complement
Ethics Officer	Element	Enforce code	Implement
Transparency	Ethics element	Report fair	Trust
Community Welfare	Group SR	Disaster help	Env
Pollution Control	Env SR	Factory devices	Protect
Fair Return	Owners SR	Investment safe	Profit
Schedule VII	CSR guide	Relief activities	List